When you meet Fatuma Shakilah, you quickly realize she’s not just another student ticking boxes in her coursework … she’s a young woman on a mission to transform how communities experience technology. Currently pursuing a National Certificate in Information Communication Technology at the Bridge Institute of Information Technology, Fatuma’s story is one of curiosity, courage, and growth.
A Spark of Inspiration
Fatuma’s fascination with ICT began with a simple observation: “computers make life easier“. From helping businesses communicate to storing information and streamlining work, she saw technology as a powerful tool for solving everyday problems. That realization lit a fire in her … she wanted to be part of the digital revolution, not just a spectator.
Choosing Bridge Institute was a deliberate step. She wanted more than theory; she craved hands‑on skills in computer applications, networking, and system maintenance. “I believed it would prepare me well for the job market,” she says with conviction.
First Steps into the Professional World
Internships are often nerve‑wracking, and Fatuma’s first day at Rwenzori Tech Hub was no exception. Nervous yet excited, she stepped into a professional environment for the first time. But soon, the jitters gave way to confidence as she began learning, interacting, and contributing.
Her tasks ranged from computer maintenance and software installation to troubleshooting, data entry, and supporting staff with ICT issues. Each challenge sharpened her skills, especially when she successfully solved a tricky networking problem. “It taught me patience and problem‑solving. It felt very rewarding,” she recalls with a smile.
Growing Through Experience
The internship became more than just technical training … it was a crash course in life skills. Fatuma learned teamwork, communication, and time management. She discovered the importance of explaining technical issues in simple language, making technology less intimidating for clients.
Her contributions at Rwenzori Tech Hub ripple outward. By keeping systems running smoothly, she ensures staff and community members can access technology without disruption. In her words, “It benefits the whole community.”
Looking Ahead
Fatuma’s dreams are as ambitious as they are grounded. She envisions herself as an ICT professional in IT support, networking, or systems administration. Beyond personal success, she hopes to uplift her community by improving digital literacy, helping schools and businesses adopt technology, and creating opportunities for young people.
Her ideal job? One where she’s constantly solving problems, supporting users, and working with modern technologies in an environment that encourages growth.
Reflections and Advice
The most rewarding part of her journey so far has been seeing the impact of her skills … solving problems and watching clients leave satisfied. To fellow students preparing for internships, she offers this advice: “Be confident, willing to learn, and hardworking“
